Privacy statement

Platform: The website and the service combined.
Social Features: DropRaiders’s social networks, including Facebook, X, YouTube, Instagram, Discord, TikTok, and Faceit.
Standards for Processing Personal Data
We take your personal data seriously and ensure compliance with data protection laws, making every effort to uphold these standards.

Lawfulness, Fairness, and Transparency Standard
DropRaiders guarantees that the processing of your personal data is conducted lawfully, fairly, and transparently, in accordance with the principle of "lawfulness, fairness, and transparency."

Purpose Limitation Standard
DropRaiders adheres to the rule that your personal data is collected solely for specific, clearly defined, and lawful purposes and is not subject to further processing incompatible with these purposes.

Data Minimization Standard
DropRaiders strives to ensure that the amount of collected personal data is adequate, relevant, and limited to what is necessary for achieving the intended processing purposes.

Accuracy Standard
DropRaiders makes every effort to maintain the accuracy of your personal data and update it as necessary.
These principles comply with the requirements of Article 5 of the GDPR, which establishes the fundamental rules for processing personal data.

Integrity and Confidentiality Standard
DropRaiders ensures that your personal data is processed with appropriate security measures, preventing unauthorized or unlawful access, as well as accidental loss, destruction, or damage.

What Personal Data Does DropRaiders Process?
As part of providing services on our website, DropRaiders collects and processes various categories of your personal data, including but not limited to the following:

Identification Data: Name, surname, date of birth, country of residence, registration or actual residence address, personal photos.
Contact Information: Email address.
Social Connection Data: Information about your contacts and interactions, including friends, followers, and subscriptions.
Payment Information: Payment card details, bank account information, payment amounts, payment methods used, purchase and transaction history.
Technical Data: Device type, unique device identifiers, network data, internet connection characteristics, IP address, browser data, operating system version.
Steam Account Data: Steam64ID, trade link.
Website Profile Information: Login frequency, achievements, match statistics, gaming activity history on the platform.
Preferences and Interests: Preferences regarding gaming content, types of items you prefer to receive when opening cases.
Event Participation Data: Information about participation in various events, contests, tournaments, quizzes, and other gaming activities.
Additionally, DropRaiders may process any other personal data necessary to achieve the stated purposes and not prohibited by applicable laws.
These measures comply with the Integrity and Confidentiality Standard, which is required to ensure the proper security of personal data, including protection against unauthorized or unlawful processing, as well as accidental loss, destruction, or damage.

Purposes of Collecting Personal Data
DropRaiders collects and processes your personal data for the following purposes:

Identification and Personalization: To establish your identity, provide personalized services, and ensure the security of your account.
Analysis and Improvement: To study your behavior on the website, enhance its functionality, and provide content and services relevant to your interests.
Payment Processing: To conduct transactions for the services provided and maintain related financial records.
Security Assurance: To maintain the reliability and functionality of the platform, as well as to prevent fraud and abuse.
Enhancing Social Interaction: To improve communication within our platform, provide recommendations, and deliver personalized content.
Marketing Analysis: To study the audience, tailor services, and develop targeted marketing strategies.
Device Adaptation: To adjust content and services according to the devices used, ensure compatibility, and analyze resource usage.
Case Opening and Item Trading Functionality: To provide features related to case openings and item trading, enhancing your user experience.
Personalization of Gaming Offers: To provide individualized recommendations for case openings and enhance the gaming experience.
Gaming Activity Analysis: To study player behavior, determine preferences and interests, improve the gaming process, and provide personalized recommendations.
Item Trading Management: To ensure the functionality of the item trading service, track transactions, and prevent fraud.
Service Improvement: To analyze user behavior, refine service functionality, and provide personalized recommendations and offers.
Marketing Campaign Evaluation: To analyze the effectiveness of marketing initiatives, offer tailored promotions, and enhance user experience.
Issue Detection and Resolution: To identify and resolve issues in the service, improve the user experience, and develop new products.
Customer Support: To process payments for services on the platform, track financial transactions, and provide users with a transaction history.
User Support and Assistance: To resolve user inquiries and issues, provide technical support and feedback, and enhance the quality of service and overall user experience.
These purposes align with standard personal data processing practices aimed at ensuring the quality and secure provision of services to users.

Sources of Personal Data Collection
DropRaiders obtains your personal data from various sources, including:

Direct Provision: Data you provide during registration or profile activation on our website.
Server Logs and Cookies: Information collected automatically when using our website, such as your IP address and device data.
Payment Data: Information you enter when making payments for our services.
Social Media Interactions: Data you provide when interacting with our social media accounts.
Automatic Device Transmission: Information automatically sent by your device to our servers when using our website.
Steam Platform: Data obtained through your Steam account.
Transaction Logs: Information about transactions related to your account.
Consent to Use: Data you provide by agreeing to the use of our website and services.
Support Requests: Information you provide when contacting our support service.
Payment Systems and Third Parties: Data obtained through payment processing systems and third-party sources. These sources allow us to collect the necessary information to provide and improve our services, as well as ensure the security and usability of our website.
Processing of Personal Data Obtained from Third Parties
We may receive information about you from our partners with whom we collaborate on joint projects or marketing campaigns, as well as from public sources such as social networks and public databases.

This data is combined with the information we already have to improve our services, update and expand our records, and better understand your preferences and interests. This enables us to offer you more personalized and relevant products and services.

Additionally, we may use this data to optimize our advertising and business initiatives according to your interests.

Legal Bases for Processing
The processing of your personal data is carried out based on the following legal grounds:

Your explicit consent, expressed when registering or using our website or services.
Our legitimate interests, such as improving our services and marketing strategies.
The necessity to fulfill contractual obligations to you.
Compliance with legal requirements.
Data Retention Periods
The retention periods for your personal data are determined in accordance with applicable laws and depend on specific processing purposes.

We strive to ensure that your personal data is processed in compliance with all applicable norms and data protection laws.

Collaboration with Partners
We may share your personal data with our partners, with whom we work to improve our services and website, as well as to provide additional functionalities. Such partners include payment systems, analytics companies, and other service providers.

Compliance with Legal Obligations
In accordance with applicable law, upon receiving requests or other official inquiries from government authorities, such as courts, law enforcement agencies, or regulatory bodies, we may provide them with access to your personal data.

Marketing Activities
We use your personal data for marketing and advertising purposes, including cooperation with advertising partners to achieve more precise targeting of our campaigns.
Analysis and Research
Your personal data may be used for analyzing user behavior and improving our services and website.

Processing of Payments and Transactions
To process payments and transactions, your personal data may be transferred to third-party payment systems and financial institutions.

Transfer of Personal Data in Special Cases
We take all necessary measures to ensure the security and confidentiality of your personal data when transferring it to third parties. Since our services are available worldwide, your data may be processed outside your country of residence.

The level of data protection may vary depending on the country and its local laws. Regardless of the location of processing, we comply with all applicable security measures and legal requirements regulating the processing of personal data.

By using our website and/or services, you agree to the terms of this Privacy Policy. Continuing to use the website and/or services confirms your consent to the processing of your personal information as described in this document.

Security Measures
DropRaiders places great importance on the protection of your personal data and implements the following measures to ensure its security:

Data Encryption: All data transmitted through the website, including your personal data, is encrypted using modern encryption methods to prevent unauthorized access.
Server Protection: DropRaiders maintains high security standards for its servers to prevent unauthorized access to stored personal data.
Monitoring and Detection Systems: The DropRaiders website is equipped with monitoring and detection systems that continuously track activity and identify any suspicious or abnormal actions.
Employee Training: DropRaiders employees undergo training on data security and privacy to ensure proper handling and protection of your personal data.
Data Deletion Procedures
DropRaiders follows strict procedures to delete personal data. The deletion process includes the following steps:

Identification: Determining specific personal data to be deleted, ensuring accuracy and completeness.
Verification: Confirming the deletion request to ensure its legitimacy and authorization by the user or in compliance with legal requirements.
Data Removal: Upon verification, the specified personal data is deleted from systems, databases, and any related backups.
Complete Erasure: Ensuring the full removal of personal data from storage systems to prevent recovery or unauthorized access.
Confirmation: Upon completion of the deletion process, a confirmation is provided to the user or data protection authority, verifying the successful deletion of their personal data.
These measures ensure compliance with data protection regulations and respect for user privacy rights.

User Rights Regarding Personal Data
DropRaiders is committed to protecting user rights concerning their personal data. In accordance with applicable laws, you have the following rights:

Right of Access: You can request information about whether your personal data is being processed and obtain a copy of your data.
Right to Rectification: If your data is inaccurate or incomplete, you have the right to request corrections.
User Rights Regarding Personal Data
Right to Erasure ("Right to be Forgotten"): In certain cases, you can request the deletion of your personal data, for example, if it is no longer needed for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request a restriction on the processing of your data under specific circumstances, such as when you dispute its accuracy.
Right Not to Be Subject to Automated Decisions: You may refuse decisions based solely on automated data processing, including profiling, if such decisions have legal consequences or significantly affect you.
To exercise these rights, you can contact us using the provided contact details. We commit to responding to your request in accordance with applicable data protection laws.

Additional Data Subject Rights
Under applicable data protection laws, you have the following rights:

Right to Access Personal Data: You can request information about your personal data that we store at any time.
Right to Obtain a Copy: You have the right to receive a copy of all personal data collected about you, based on a valid request in accordance with the law.
Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request corrections.
Right to Erasure ("Right to be Forgotten"): You can request the deletion or restriction of processing of your personal data if you consider it necessary. We will review your request and make a lawful decision in accordance with regulations.
Right to Restrict Processing: You have the right to control and limit the ways in which your information is processed by all parties handling personal data, including data recipients.
Right to Withdraw Consent: You may withdraw your previously given consent for the processing of your personal data at any time. However, the legality of processing performed before the withdrawal remains unchanged.
Right to Object: If your data is processed based on the company’s legitimate interests or in the public interest, you have the right to object to such processing. In case of objection, we will cease processing your data unless there are compelling legitimate reasons to continue.
Automated Decision-Making and Profiling: You have the right not to be subject to decisions based solely on automated data processing, including profiling, if such decisions have legal consequences or significantly affect you.
Right to File a Complaint: If you believe that the processing of your personal data violates data protection laws, you have the right to file a complaint with the relevant supervisory authority.
For more details about your rights and our data processing policy, please refer to our Privacy Policy.

Cookies
Cookies are small text files that websites store on your device to improve functionality and personalize your experience. There are several types of cookies, each serving a specific purpose:

Essential Cookies: These cookies are necessary for the proper functioning of the website. They enable key features such as page navigation and access to secure areas of the site. Without these cookies, the website cannot function properly.
Analytical Cookies: These cookies collect information on how visitors use the site, such as which pages are visited most often and whether any errors occur. This data helps improve the structure and content of the website.
Functional Cookies: These cookies allow the site to remember your preferences, such as language or region, and provide enhanced personalization features.
Security Cookies: These cookies are used to ensure website security by helping detect and prevent malicious activity.
Third-Party Cookies: These cookies are set by third-party services, such as analytics systems or advertising partners, and may be used to track your interactions across different websites.
Managing Cookies
You can manage cookies through your browser settings, where you can delete or block certain cookies. However, disabling some of them may affect the functionality of the website.

Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to analyze user interactions with our website.

To learn more about Google Analytics’ privacy policy, please visit the Google Analytics Privacy Policy page.

Personal Data Collected via Google Analytics
Collected personal data may include:

IP address
Referrer identifier
Timestamps
Browser type
User agent
Purpose of Processing
The purpose of processing personal data is to evaluate website usage, generate reports on site activity and user behavior, and provide us with additional services related to the website and the Internet.

Legal Basis: Consent
Retention Period: During your use of the website until specific objectives are achieved.
Right to Withdraw Consent & Data Deletion: You have the right to withdraw your consent at any time in accordance with data protection laws. Withdrawal of consent does not affect the legality of processing performed prior to the withdrawal.
Disabling Cookies: You can disable cookies at the browser level. Instructions for managing and deleting cookies can be found in your browser’s help section.
Please note that some parts and functions of our website may not work properly if you completely disable cookies.

We reserve the right to update this cookie information to reflect changes in their usage. Any revised policy will be published with the latest update date. Therefore, we recommend reviewing it regularly.

By using our website, you confirm that you have read and understood the provided information about cookie usage and agree to these terms. Your continued use of our website indicates your consent to this information.

Changes to the Privacy Policy
DropRaiders reserves the right to make changes to the Privacy Policy. You will be notified of any updates via a new version published on our website or through other available means.

It is recommended to regularly review the updated Privacy Policy. By continuing to use our website and services after changes are made, you confirm your acceptance of the updated Privacy Policy.

If you do not agree with the changes, please discontinue using our website and services.

By using our website and/or services, you confirm that you have previously agreed to the terms of our Privacy Policy. Your continued use of the website and/or services signifies your ongoing consent to the processing of your personal information as described in this document.

The controller of your personal data is dropraiders.com.